Shopping Information
What Shipping Methods Are Available?
Usps. FedEx
How Long Will It Take To Get My Package?
Usually takes 2-10 works days for the Domestic US.
Do You Ship Internationally?
We currently ship to the USA.
Can I change my shipping address?
Yes, it is ok to change the shipping address before you place your order. If you have placed your order, you may contact our customer service to change the address. But if the order has been shipped, you may be charged for changing the shipping address, and need to contact UPS or FedEx personally for any changes.
Payment Information
What Payment Methods Are Accepted?
We accept debit and credit card such as Visa/Master/American Express/Discover payments made via PayPal.
Orders and Returns
How do I place an Order?
You may place an order by adding your products to the cart. Click on the Cart icon and click the Checkout button. And then fill in your payment and shipping information.
Do I need an account to place an order?
No, you may place an order without registering. If you would like to register, please click here
Who should I contact if I have any queries?
Please send your inquiries to customer service. You may find our contact information here
How Can I Cancel Or Change My Order?
You may contact our customer service to cancel or change your order. But if the order has been shipped, you may be charged for the cancellation and need to contact UPS or FedEx personally for any changes.
How Do I Track My Order?
Please visit the Order Tracking page with your Order ID and billing email address to see the status of your order.
How Can I Return a Product?
100% Satisfaction Guarantee: If you are not satisfied with the product you purchased for any reason, please contact us for a return instruction within 15 days for a refund or replacement. Opened or product no longer in “New” condition, may result in a 20% restocking fee, or refusal of return service at Juicy Sauce’s sole discretion. Shipping & Handling costs are not refundable. Return shipping cost will be paid by the buyer.
Can The Products on The Website Be Purchased at The Juicy Crab Restaurant?
Online Order Only